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Delivery & Returns

🌟Important Christmas update 🌟
Any orders placed after21st December will be processed when we’re back after our Christmas break on Jan 4th. From the 4th Jan our turn around time will be 17-25 working days. We would like to say a massive thank you for supporting us again this Christmas & all year round 💕 


All orders are handmade to order therefore please allow for your order to be made with delivery times on top. This will depend on how busy we are. Smaller orders should be sent out within a few working days after the 4th Jan. 

* Customers outside UK may have import tax to pay. Please check before purchase if you are unsure.* 

If you have any queries or need your order promptly please don't hesitate to email us and we will do our best to accomodate you! 

Email: [email protected]

Instagram: @eccentric___clothing

 

Delivery Services we offer: 

UK 1st Class Royal Mail - small orders £2.99 large orders £5.10

UK 2nd Class Royal Mail - small order £2.50, large orders £4.45

UK Special 24h next day delivery guaranteed by 1pm £12.45

Europe shipping Royal Mail - small order from £5.50, large orders £12.50

Worldwide shipping - small orders from £6.10, large orders £25.99

Please ensure that you select the correct delivery for your items other wise this may cause a delay in your order* 

SMALL ORDERS (scrunchies, headbands, face masks, socks ect) 

LARGE ORDERS (all clothing items and bags)



Return Policy 
Due to the nature of the products all being handmade to order, we cannot accept returns. 
If you’ve mixed up your measurements and your order doesn't fit because you got the numbers wrong, don’t worry. We will do our best to fix this for you, however, you will be charged for a small fee for alterations. 
If for some reason there is something wrong with your order you have 14 days to notify us. 


cancellation policy: we accept cancellations up to 6 hours after your order was placed. Anything after this your order may be cancelled with a fee.